Shipping

1. How long for Shipment?
   
   Receiving time= Processing time (3-7 days) + Shipping time

All orders are subject to 2-5 business days to process prior to shipping, excluding weekends & holidays. After fulfilled, it would be delivered as addressed within 1-2 weeks as standard shipping. When bad weather occurs, like storm, heavy snow, hail, there may be a delay and the estimated delivery date may change, which depends on the routes of shipping company. 

2. How much does the shipping cost?

Free shipping option is available for all orders over $99.90. However, if you need the shipment urgently, you may go ahead to choose "Express shipping"  and extra cost would be charged, based on the exact country you select.

3. Where do you ship?

Currently, we do ship to the continental United States, Mexico, Brazil, Russia, Ukraine, New Zealand, Japan, Spain, Thailand, Taiwan, United Kingdom, Hong Kong, Australia, France, Germany, Norway, Canada, South Korea, Malaysia, Singapore, Turkey, Austria, Belgium, Switzerland, Denmark, Hungary, Italy, Luxembourg, Netherlands, Poland, Sweden, Greece, Finland, Ireland, Portugal, Israel and Saudi Arabia.

4 What Shipping methods we are using?

Standard shipping method is USPS,UPS and Yunexpress which may takes 1-2 weeks to arrival, time vary from countries.

3. Tips for shipping
   
   1) Attention: telephone number is required for delivery. Your account email should be right in order to receive order confirmation and shipping confirmation. Your address should be elaborate,including possible atp.or unit number. We are not responsible for undelivery or extra shipping fee due to personal reasons.
   
   2) P.O. Box is not accepted.
   
   3)Your order can be tracked in details only when it arrives in US Facility. Kindly allow 2-3 days of shipment to US, even possible " not found ". Thanks for your patience. Should you have any question, please reach out to our service center: contact@sexicats.com